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FREQUENTLY ASKED QUESTIONS

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Fifteen years by the administrator and Director of Operations, with a combined 35 years among managing staff.

Family residential homes, including multi-family properties up to 35 units. Small commercial properties are considered case by case.

All required standards, up to and including general liability and errors and omissions.

It varies, but 200 or more at any time.

It varies, but most clients have a primary and secondary contact at all times.

The Texas Realtors Commission and the National Association of Property Managers.

Portfolio vacancy does not exceed 5% in most seasons.

30 to 45 days, depending on the season.

Standard Texas Association of Realtors leasing documentation.

Specific to client preference.

Yes, quarterly.

1% within our network.

Usually within two weeks, depending on the court district.

$45 to $129 flat fee, depending on the unit.

Specific to the property. Call (512) 351-7800.

A standard 70% to 100% of the first month's rent.

None.

Decisions are always made to minimize client liability while maintaining the integrity of the asset.

Not at all.

Specific to each unit.

No reserves are held; all repairs are on a 30-day net.

All sources are used: rental history, criminal, employment, and credit history.

Between the 9th and 12th of each month.

Yes.

Yes.

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